Commissioners Court Meeting

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Meeting Date:	06/12/2023
Credit Card Merchant
Submitted for:	Elizabeth Ortiz	Submitted By:	Elizabeth Ortiz
Department:	Business Office

Subject:

Discussion and possible action to change the golf course provider for merchant (credit card services) to CardConnect, a FiServ company.

Issue: Historically the golf course has had to use the County’s merchant provider which requires each sale to first be rung up into the point of sale system, then keyed into the credit card terminal. This is a customer service issue as well as prone to errors. CardConnect fully integrates into the Club Caddie point of sale system providing a seamless transaction experience. Rates for their program we believe are competitive with the County’s program and CardConnect will match rates as necessary if any are higher.

Solution: Adopt the items listed in Issues 1 and 2 above.

Result: A new, more robust point of sale system which will aid in customer service, sales, financial reporting to the Auditors department.

Background:

Previous Court Action:

Fiscal Impact

Budget Account Number:	N/A
Funding Source:	N/A
Balance:	N/A
Financial Impact:
N/A