Commissioners Court Meeting
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7.
Meeting Date:
04/27/2015
Customer Service classes
Submitted for:
Melinda Mata
Submitted By:
Melinda Mata
Department:
County Judge
Subject:
Discussion and possible action to authorize the purchasing agent to solicit Request for Proposals (RFP's) to provide customer service courses to Webb County Departments; and any other matters incident thereto.
Issue:
It will be extremely expensive for each Webb County department to send their employees to out of town conferences to take customer service courses. These courses will enhance Webb County departments' ability to serve the public and assist them with any issue or concern.
Solution:
By hiring a firm to come to Webb County to provide these courses to Webb County employees locally, Webb County will be saving an enormous amount of money.
Result:
Webb County departments will provide excellent customer service to the public.
Background:
Previous Court Action:
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