Discussion and possible action to approve a modification/additional service to existing contract with E-ceptionist, Inc. for the Public Health Services Department in the amount of $2,250 for purchase of a block of 50,000 text message segments and authorization to add additional segments as needed throughout the life of the contract subject to the availability of funds; and authorizing the County Judge to sign all relevant documents. [Account #2703-5205-001-443000-112 (ARPA 2021 Medical Scheduling Software)]
Issue: Text message feature requested was not included in original contract approved March 13, 2023. The company’s representative informed us that this feature is available at any time for us to purchase.
Solution: Commissioners Court approval of this item will allow us to purchase the text message blocks to send appointment confirmation and reminders to clients.
Result: Public Health Services clients will be able to receive appointment confirmation and reminders via text to minimize no-show and missed appointments.
Background:
Original contract with E-ceptionist was approved by the Commissioners Court on March 13, 2023.